Terms & Conditions
Seven Spires Walcott is non-smoking accommodation to sleep a maximum of two adults. Prior to arrival, guests will be provided with contact details for the collection of keys.
Arrival is from 4pm onwards and departure time is by 10am.
Please park in the designated parking space adjacent to the accommodation which is signposted. Cars are parked at your own risk and Seven Spires Walcott does not accept any liability for any accidents, damage or loss incurred.
All booking payments are made in full prior to arrival; payments can be made by credit/ debit card online. A 25% deposit is payable upon booking with the balance due 6 weeks before your stay.
Cancellation of your booking after reservation will incur a charge of 50% up to 7 days before arrival. Cancellations made less than 7 days before arrival will incur the total price.
No items of furniture, bedding, or any equipment provided for your stay is to be moved from the accommodation. Please note that in order to be kinder to the environment and reduce plastic waste we provide refillable toiletries for guests so please do not remove these from the accommodation.
The accommodation benefits from a log burner, please follow the instructions given above, and in the property, to ensure your safety. Importantly, do not touch the flue pipe and always use gloves when opening log burner door. A Carbon Monoxide monitor is installed for your safety. Please ask if you require the ash to be removed as we will do this for you.
Please follow the hot tub rules displayed in the garden for the use of the outdoor hot tub. In addition, the following;
- it is recommended that you do not consume alcohol whilst using the hot tub
- do not use the hot tub for prolonged periods;
- if you feel unwell or dizzy seek medical advice;
- if prolonged freezing temperatures prevent the use of the hot tub, we may need to remove the use of the hot tub so that it is not damaged. In these circumstances a refund will not be offered.
If any electrical appliances within shows any sign of faults or damage, please inform us immediately with the contact numbers provided in the visitor manual. Any breakages, wherever possible, will be dealt with immediately suitable to guest’s requirements. If faults or damage reported at the end of stay cannot be addressed, you will be responsible for the damage and charged accordingly including damage to the hot tub.
Please use the waste and recycling bins provided, instructions are available in the guest manual.
Use of the website booking system requires the collection of personal information. By placing a booking it is a contractual arrangement between you and Seven Spires Walcott. You have the right to request a copy of the information held. Please contact us by email.
If you do wish to smoke, please use the gravel parking area, smoking is not permitted in the garden.
General Data Protection
The information you provide to Seven Spires Walcott is held on a secure online booking system. We will use the contact information provided to let you know about any offers or information about Seven Spires Walcott that you we think you may find useful. If you do not wish to receive these emails, you can opt out at any time by emailing firstname.lastname@example.org and requesting to be removed from our mailing list